All aspects of the sale were excellent.
I checked many different vendors before making my choice when purchasing a digital camera. Your price was very competitive, and your customer service, order accuracy, and delivery speed proved to be outstanding. I never rate anything a perfect 10. As a result, New World Video Direct deserves it.
Good place to do business!
I emailed a shipping request for my camera. The salesman returned my email promptly, the same day, and discussed my requirements and resolved all my questions to my satisfaction. The order arrived on time. I was concerned because we were leaving and wanted to get the shipment before we left. I was able to track the shipment and when it arrived, it was exactly as I expected. I am very satisfied.
A really great experience.
We were very happy with the service we received with New World Video. The merchandise was delivered on time and was completely accurate. We received email confirmation of our order and a complete account of our order. We will do business with New World Video again.
Very professional, great prices, ontime delivery!
I ordered a PV-DV953 Panasonic camcorder from them; it arrived exactly on the delivery date, with full US warranty. Very professional salespeople, and knowledgeable about the product--all through emails! I saved well over $500 from going to a nearby store, and am very satisfied. Will definitely turn to them in the future for other electronic items.
Extremely useful - I would use there service again.
After searching on line for the best pricing on the Canon A80 camera and other associated components I chose NWD because of their overall pricing. After placing my order I followed up with some questions that were answered by someone during a phone call to their service department. He not only helped with the questions that I had but also helped me choose some additional components that I needed. Everything worked out great. I'm very happy with all of the items that I purchased
Easy and thoughtful
The online order was easy and I appreciated the phone call from the New World Video customer service employee who asked about the type of camera that I had in order to confirm its compatibility with the zoom lens that I purchased. He also recommended additional lens protectors and filters that are compatible with my camera.
Ordered late Thursday afternoon and arrived on Tuesday ... using cheapest shipping. Product received was as advertised. Nice email notification system; with tracking info. Outstanding experience. Will use again.
Everything as advertised - a good experience.
I ordered a Fuji S7000 from New World Video, based upon availability and price. I had to contact them the next day to confirm the order verbally. There was very little pressure to buy additional items. Everything was in stock and I confirmed the order. Although I paid for only ground shipment, the goods arrived in 2 days. The only item missing was the extra large memory card I ordered, but that arrived a week later. All in all, a very satisfying experience, no problems. I'd do business with them again.
I am a very satisfied customer.
I have purchased 6 cameras from NWV since September. A 7th is on backorder. Service has been excellent whether I have ordered via the Internet or via phone. With the exception of the backorder, the cameras arrived as promised. Any telephone inquiries I have had have been answered promptly by a courteous and helpful staff. I honestly was very nervous the first time I used NWV's service. I had never used the Internet to make this size of a purchase. NWV delivered as promised and have continued to service my account very well. I would recommend them to anyone.
Very good, will and have recommended to others.
The service was very good.
The sales contact was informative and co-operative. As expected he also was selling, but was not overbearing.
The delivery was fast, and the package arrived ahead of time and properly packaged to protect from in-transit damages.
Great assistance and very professional staff great on-line experience.
The sales person was very up front and answered all my questions. He even assisted me about items I my want later.The delivery was quick and no waiting for back orders.Would I shop with you again Yes!!!! I would .
After a very bad experience dealing with one of the New York on-line camera wholesalers, I was a bit gun shy about ordering photographic equipment from out of state. I needed equipment for a trip, and I needed it to be here in Florida the next day. So, after doing some research, I called New World Video Direct and spoke with Charlie. He was professional, didn't try to sell me things I didn't need, or switch me to items in stock if the item I needed wasn't on hand. The order was shipped out on time, my credit card charged the proper amount, and one day later, I am in receipt of the items ordered at a very fair price. I would highly recommend this company and will order from them again.
Excellent price, and excellent service. I placed the order of an extra battery and a set of filter kit for my new DMC FZ30 on Tuesday early morning, and I receive both via UPS today, 21th. Unbelievable. I was a little scared when I placed the order as not much info on this company. But the price is too good to pass. So I made a jump and I am glad I made a great move. Will definately order stuff from them in the future.
A higher level of service.
Ordered a BG-E4 grip for my 5D. The item was shipped the next day, no phone calls, no verification, no additional sales attempts. Got the grip in 3 days. When I had a question on the warranty card, they were more than professional in helping me to find out if they had shipped me a grey mkt item. Turns out the 'International' warranty card included is the correct one for USA Warranty too (per Canon, Inc). NWV gave me a higher level of service than B & H and Adorama. I will definately use them again. Great Vendor!
They are a find.
I ordered a Sony wide angle lens and learned it was back ordered but was told the date NWV would receive and that they would send it the following day. That is exactly what happened - two days after they mailed it I received ithe lens. All communications were timely and direct, I was never left guessing. The price was good and the lens exactly what I had specified. I have a sense of their professionalism and eagerness to please. They are a find and I look forward to my next purchase from them. They are responsible and responsive.
I'm totaly satisfied.
I ordered a spare battery for my LUMIX FZ-30 from them, they were actually one of the few stores that offered one for it. Ordered Friday and they shipped it same day. I received it today and they E-mailed confirmation as well. So as far as service I'm totally satisfied. As for the battery, it looks well made(Merkury Innov.), and is actually rated higher mAh than my supplied battery. If I get the small price that I paid for it-out of it I could'nt be more satisfied. GOOD JOB NWV Direct!...UPDATE-The Merkury Innovations battery is holding a charge longer than the supplied Panasonic battery.